I have been working with Richard Papasian for at least the last 18 years. He has been taking care of a Network of several computers. (hardware, back-up, ..). He understand what I am looking for. If we needed him for installation, urgent matters, he will answer or call back. If the issue can be solved remotely, he will do it, if not he will come. I will definitively recommend him to anyone who needs an IT Consultant.
Le Beau Temps, Inc. Collin Trust
Richard is extremely knowledgeable, trustworthy, fast, insightful and intelligent. I contacted him regarding a very frustrating problem with my 2010 MacBook Pro. He immediately performed some diagnostics on my laptop to further look into the issue and advised me on the specific hardware I had to purchase in order for him to repair it. As soon as the part came in the mail, Richard fixed my laptop - over a weekend, at a shopping mall parking lot (I was running errands), on top of his vehicle - all in under 30 minutes... can anyone say 'amazing'? No more problems with speed or memory for me! My computer is now working at its maximum potential and I couldn't be any happier. Through my first experience with The Guru, I've learned that he's driven and passionate about what he does, and would be a great asset to any business owner!