Content Marketing Strategy

Remote Services or Support

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A growing business doesn't always have the time or resources to devote to computer maintenance and repair. Computer problems add stress, delay your deliverables, and keep you from living life outside of the office.

Our remote support services provide a fast response time and handle emergencies outside of normal business hours, no matter where you are. We provide 24/7, expert-level unattended access for your business' critical systems. 

The bottom line? We offer effective remote Internet-based configuration, update, and repair of servers, computers, and printers. Anytime. Anywhere.

Remote Network Services 

Our team provides timely configuration of firewalls, routers, switches, Active Directory, DNS, and network storage, allowing you to adapt quickly to changing business conditions.

Remote Backup and Restore Services

We keep your data safe with immediate backup and recovery services when faced with rapid data growth, corruption, or loss.

Emergency Virus Cleanup

Our experts attend to all virus infections right away, no matter the severity of infection, to keep malware from spreading or providing a gateway for opportunistic infections.

Application Services

Let us install, configure, repair, upgrade, and update applications remotely during or after business hours.

Router Configuration

Our team offers noncritical router configuration to provide updated functionality.

Port and IP Address Scanning, DNS Configuration

We can troubleshoot, identify, and resolve hidden network issues which might be delaying or preventing access to network resources both inside and outside of your network. 

Remote Desktop 

We maximize your management and staff productivity with full or limited remote access to designated servers via secured Remote Desktop.

Onsite and Cloud Backup Monitoring 

Our team takes the worry away from data recovery by constantly monitor and verifying that all configured backups are running successfully. Our periodic test restores ensure that data is quickly recoverable.

Emergency Data Restore 

Let us prevent small problems from affecting your business by implementing timely recovery of deleted or corrupted raw files, exchange data, or SQL databases.

Tell us about your project
Request a free quote now

Tell us about your project

Let us help you get your business online and grow it with passion

Attract and persuade your target market and increase your website’s visibility in the search engines with the content provided by our professional copywriters.

Testimonials

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I have been working with Richard Papasian for at least the last 18 years. He has been taking care of a Network of several computers. (hardware, back-up, ..). He understand what I am looking for. If we needed him for installation, urgent matters, he will answer or call back. If the issue can be solved remotely, he will do it, if not he will come. I will definitively recommend him to anyone who needs an IT Consultant.
Georges Collin
Le Beau Temps, Inc.
Collin Trust
Richard is extremely knowledgeable, trustworthy, fast, insightful and intelligent. I contacted him regarding a very frustrating problem with my 2010 MacBook Pro. He immediately performed some diagnostics on my laptop to further look into the issue and advised me on the specific hardware I had to purchase in order for him to repair it. As soon as the part came in the mail, Richard fixed my laptop - over a weekend, at a shopping mall parking lot (I was running errands), on top of his vehicle - all in under 30 minutes... can anyone say 'amazing'? No more problems with speed or memory for me! My computer is now working at its maximum potential and I couldn't be any happier. Through my first experience with The Guru, I've learned that he's driven and passionate about what he does, and would be a great asset to any business owner!
Maxine Torosian
President of GranVia Studios