With our remote support service, we bring our depth of knowledge and years of technical experience to your business, no matter where you are. Let us take care of your network conﬁguration, software upgrades, and database management, so you can stay focused on your business.
A growing business doesn't always have the time or resources to devote to computer maintenance and repair. Computer problems add stress, delay your deliverables, and keep you from living life outside of the ofﬁce.
Our remote support services provide a fast response time and handle emergencies outside of normal business hours, no matter where you are. We provide 24/7, expert-level unattended access for your business' critical systems.
The bottom line? We offer effective remote Internet-based conﬁguration, update, and repair of servers, computers, and printers. Anytime. Anywhere.
Remote Network Services
Our team provides timely conﬁguration of ﬁrewalls, routers, switches, Active Directory, DNS, and network storage, allowing you to adapt quickly to changing business conditions.
Remote Backup and Restore Services
We keep your data safe with immediate backup and recovery services when faced with rapid data growth, corruption, or loss.
Emergency Virus Cleanup
Our experts attend to all virus infections right away, no matter the severity of infection, to keep malware from spreading or providing a gateway for opportunistic infections.
Let us install, conﬁgure, repair, upgrade, and update applications remotely during or after business hours.
Our team offers noncritical router conﬁguration to provide updated functionality.
Port and IP Address Scanning, DNS Conﬁguration
We can troubleshoot, identify, and resolve hidden network issues which might be delaying or preventing access to network resources both inside and outside of your network.
We maximize your management and staff productivity with full or limited remote access to designated servers via secured Remote Desktop.
Onsite and Cloud Backup Monitoring
Our team takes the worry away from data recovery by constantly monitor and verifying that all conﬁgured backups are running successfully. Our periodic test restores ensure that data is quickly recoverable.
Emergency Data Restore
Let us prevent small problems from affecting your business by implementing timely recovery of deleted or corrupted raw ﬁles, exchange data, or SQL databases.
I have been working with Richard Papasian for at least the last 18 years. He has been taking care of a Network of several computers. (hardware, back-up, ..). He understand what I am looking for. If we needed him for installation, urgent matters, he will answer or call back. If the issue can be solved remotely, he will do it, if not he will come. I will definitively recommend him to anyone who needs an IT Consultant.
Le Beau Temps, Inc. Collin Trust
Richard is extremely knowledgeable, trustworthy, fast, insightful and intelligent. I contacted him regarding a very frustrating problem with my 2010 MacBook Pro. He immediately performed some diagnostics on my laptop to further look into the issue and advised me on the specific hardware I had to purchase in order for him to repair it. As soon as the part came in the mail, Richard fixed my laptop - over a weekend, at a shopping mall parking lot (I was running errands), on top of his vehicle - all in under 30 minutes... can anyone say 'amazing'? No more problems with speed or memory for me! My computer is now working at its maximum potential and I couldn't be any happier. Through my first experience with The Guru, I've learned that he's driven and passionate about what he does, and would be a great asset to any business owner!