Managed Service is the outsourcing of computer, software and network support and management to a professional company, such as The Guru, instead of maintaining an in-house IT department. With managed service, your business can focus on its core services while relying on The Guru to provide IT management and maintenance. The result is timely updates, proactive maintenance, higher efﬁciency, and lower overall cost.
Regular, professional maintenance of equipment and networks is as important as the original investment.
Your organization faces the potential of losing productivity and money every time a system is not updated correctly, software is not cleaned up, and browsing history is not managed. Devoting precious staff time to these maintenance tasks lowers your productivity and takes employee focus away from your core services.
Our managed services anticipate network problems to save you revenue loss and employee downtime caused by hardware issues or laggy networks. Our expert network repair technicians and automated processes keep you focused on what's important to you.
Our scheduled service plans proactively monitor and maintain your networks, servers, and computers to increase your company's up-time and reduce unexpected system blackouts. Through professional and timely support, with dedicated hours and SLA, we can guarantee a quick solution to nearly any of your IT-related issues.
Remote Monitoring and Maintenance
With specialized software that runs 24/7, we monitor the health of your network in real time. This allows us to anticipate potential problems and take the necessary network repair steps before the issues become a burden on your daily operations.
Automated Updates, Alerts, and Reports
Our automated service solutions relieve you of the need to monitor an in-house IT technician. With our automated network repair services, you can count on a more manageable and more predictable monthly IT bill, allowing you to more accurately manage your budget and forecast proﬁts period.
I have been working with Richard Papasian for at least the last 18 years. He has been taking care of a Network of several computers. (hardware, back-up, ..). He understand what I am looking for. If we needed him for installation, urgent matters, he will answer or call back. If the issue can be solved remotely, he will do it, if not he will come. I will definitively recommend him to anyone who needs an IT Consultant.
President of GranVia Studios
Richard is extremely knowledgeable, trustworthy, fast, insightful and intelligent. I contacted him regarding a very frustrating problem with my 2010 MacBook Pro. He immediately performed some diagnostics on my laptop to further look into the issue and advised me on the specific hardware I had to purchase in order for him to repair it. As soon as the part came in the mail, Richard fixed my laptop - over a weekend, at a shopping mall parking lot (I was running errands), on top of his vehicle - all in under 30 minutes... can anyone say 'amazing'? No more problems with speed or memory for me! My computer is now working at its maximum potential and I couldn't be any happier. Through my first experience with The Guru, I've learned that he's driven and passionate about what he does, and would be a great asset to any business owner!
Frustrated with your current network set-up?
Fill out the form below, and we’ll contact you to discuss how our network repair services can speed up your processes and increase productivity.