The Guru understands how challenging it is to ﬁnd an IT services company to trust with your personal electronics, professional devices, and sensitive data. It’s a specialized profession that requires knowledge, experience, and transparency above all else.
Our team of IT professionals and computer maintenance technicians has an extremely wide range of knowledge in the IT ﬁeld including communication technologies, hardware repair, network maintenance, and programming and database administration. We've built decades-long relationships with our customers and pride ourselves on our methodologies, standards, and ethics.
With 20+ years of experience and a deep knowledge base of computer repair and maintenance we strive to diagnose and resolve all issues within the very ﬁrst call or visit.
Multidisciplinary Staff Support
Our diverse staff will approach your problems from different angles to ensure you receive the highest quality and most up-to-date solutions. Our goal is to make every IT environment run more smoothly, with fewer problems and uninterrupted workﬂow.
Our on-demand and unattended remote support services let you breathe easy while we work to resolve your computer issues as quickly and with as little interruption or down-time as possible. We offer comprehensive support for any and all of your systems, including computers, servers, VOIP phone systems, and network equipment.
Popular General Support Services
Some of our most popular IT support services include virus cleanup, browser troubleshooting, desktop application support, data retrieval, and Hosted Exchange email conﬁguration and cleanup. We're happy to customize solutions to meet your support needs, whether large or small.
I have been working with Richard Papasian for at least the last 18 years. He has been taking care of a Network of several computers. (hardware, back-up, ..). He understand what I am looking for. If we needed him for installation, urgent matters, he will answer or call back. If the issue can be solved remotely, he will do it, if not he will come. I will definitively recommend him to anyone who needs an IT Consultant.
Le Beau Temps, Inc. Collin Trust
Richard is extremely knowledgeable, trustworthy, fast, insightful and intelligent. I contacted him regarding a very frustrating problem with my 2010 MacBook Pro. He immediately performed some diagnostics on my laptop to further look into the issue and advised me on the specific hardware I had to purchase in order for him to repair it. As soon as the part came in the mail, Richard fixed my laptop - over a weekend, at a shopping mall parking lot (I was running errands), on top of his vehicle - all in under 30 minutes... can anyone say 'amazing'? No more problems with speed or memory for me! My computer is now working at its maximum potential and I couldn't be any happier. Through my first experience with The Guru, I've learned that he's driven and passionate about what he does, and would be a great asset to any business owner!